Information
Payment Information
We supply / release goods on confirmation of receipt of payment as cleared funds in our bank account.
We accept the following payment methods in store.
- Cash
- Local debit and credit cards
- Cleared Government Cheque payments (no private sector cheques)
- Direct deposit
- Credit transfers
- E-banking transfers
Cash Payments Limit
We will not accept cash over K10,000 in the store to make a purchase. Cash payments above this threshold need to be deposited directly into our bank account and provide us with a deposit receipt.
Card Fees
Kundu Cards and the equivalent local bank debit card can be used without additional fees.
Local bank Visa Debit Cards can be used without additional fees. Any other credit cards, both local or foreign, will include a 3% additional transaction fee. This is the additional fee the eftpos owner is charging to facilitate your transaction.
A customer’s goods will not be supplied / released if we are unable to confirm receipt of payment as cleared funds in our bank account on use of a card payment.
Government Cheque Clearance (Non-Private Sector Cheques)
Notation and Receipt for Direct Deposit, Credit Transfers, E-Banking Transfers
Returns, Exchanges and Refunds
Refunds
We do not refund purchases in store.
Please be 100% sure you are satisfied with the product you have purchased before completing the transaction.
We will approve credit notes and exchanges on a case-by-case basis.
If the company does approve a credit note, the credit must be used within 1 month.
Exchanges
We do not exchange goods after invoice and delivery / installation.
Returns
We do not accept returns after goods have been invoiced.
Warranty Information
Peace of mind with a Manufacturer’s Warranty
Some products come with a manufactures warranty. Most home appliances come with a manufactures warranty. The terms and conditions of the warranty will differ by product type and by brand. Find details in-store.
A manufacturer’s warranty will cover faults from production. It will not cover damage from handling or from use.
Our friendly team instore will provide you all the information you need on the product warranties we provide.
FairPrice Consumer Credit Options
Are you looking to pay fortnightly for the products we sell?
We work with 3rd party finance institutions to provide a range of consumer finance options to our customers.
At present we work with 3rd party finance providers NCSL and Courts Finance.
Get a quote and let our team put you in contact with the right people to quote you finance.
NASFUND Housing Advance Partner
FairPrice is a registered and approved vendor for the NASFUND Housing Advance Program.
If you are a NAFUND Member and would like to participate, please visit www.nasfund.com.pg for more information on the Policy, Procedure and Terms & Conditions for the NASFUND Housing Advance Program.
